Account balance display
Please note that any invoices raised on your myACCA portal prior to the 29th of April will appear on your statement as ‘customer invoice’. If further information is required detailing the invoice, please contact customer services.
Due to a system upgrade, any payments made prior to the 29th of April may be delayed in appearing on your myACCA portal. All payments should be visible in the next few weeks. Thank you for your continued patience as we go through this upgrade.
If you are connected to an organisation that covers any or all of your fees, they will manage the payment through their organisation account.
The organisation will receive the invoice directly for the fees they have agreed to pay for.
Invoice
You won't see the invoice appear on your personal account because it is billed directly to the organisation.
No billing arrangement
If no billing arrangement is in place, you’ll be responsible for paying your fees yourself.
Multiple billing arrangements
You may have two billing arrangements in place, for example, one with your employer and one with your learning provider and your fees can be billed to both. If they both cover the same fee, the most recently added arrangement will apply.
Contact us
If you have any further questions or need extra support, please use the Contact us option below to get in touch with our team.