Account balance display
Please note that any invoices raised on your myACCA portal prior to the 29th of April will appear on your statement as ‘customer invoice’. If further information is required detailing the invoice, please contact customer services.
Due to a system upgrade, any payments made prior to the 29th of April may be delayed in appearing on your myACCA portal. All payments should be visible in the next few weeks. Thank you for your continued patience as we go through this upgrade.
Exemption fees explained
There is a fee payable for each exemption you choose to claim and accept. These fees support our ongoing work to rigorously assess and accredit a global network of academic and professional qualifications, ensuring every student starts their ACCA journey at the right level.
View and pay for your exemptions
You can view and pay for your exemptions directly through your MyACCA account. For current fees and charges, please visit ACCA Global
Refund Policy
If you change your mind and wish to cancel some or all of your exemptions, you must notify ACCA within 14 days of the award date. After this period, exemption fees are non-refundable.
Before applying, please review the exemption terms and conditions for full details.
Contact us
If you have any further questions or need extra support, please use the Contact us option below to get in touch with our team.