Account balance display
Please note that any invoices raised on your myACCA portal prior to the 29th of April will appear on your statement as ‘customer invoice’. If further information is required detailing the invoice, please contact customer services.
Due to a system upgrade, any payments made prior to the 29th of April may be delayed in appearing on your myACCA portal. All payments should be visible in the next few weeks. Thank you for your continued patience as we go through this upgrade.
To check your account balance, access the Personal finance section of your MyACCA account. This will display your balance, including any future, overdue or settled transactions from your account.
For a helpful step-by-step guide, visit ACCA Global for more information.
If you require further assistance, please contact us using the button below.
Please note that from 09:00 Wednesday 29 April, the Personal finance section of the MyACCA portal will experience a system outage. During this time, we will be unable to process bank transfers and allocate unapplied credits to invoices during this period. This can affect retrieving receipts.
We appreciate your patience while we work to resolve this.
Contact us
If you have any further questions or need more help, please use the Contact us option below to get in touch with our team.